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VELLUNA COMMUNITY

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Frequently asked questions

What is the return policy?

Yes. You can return unused items within 14 days of delivery. Please contact our customer service to initiate a return or exchange.

How long will it take to get my orders?

We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location. We ship to all countries except some Islands.

Delivery details will be provided during checkout in your confirmation email.

Can I cancel or change my order after placing it?

Orders can only be modified or canceled within the first 12 hours after purchase. Please contact us immediately if you need assistance.

Other questions?

You can contact us through our contact page! We will be happy to assist you.

Need more help? Our support team is here for you.